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FAQ: Frequently Asked Questions
Q: What is included in Vaughen's National Average Rewind Prices? The scope of work included in a rewind for each type of motor is listed below. Naturally, you will need to add additional prices for those items not included. Rewind prices include all labor, material, overhead, and profit. AC Motors (3-Phase and Single-Phase) Stator Rewind Prices Include:
DC Armature Rewind Prices for Standard Shunt Wound DC Motors Include:
Our prices are for "complete apparatus received", deduct 15% for "armature only received". Turn and Undercut Commutator and Dynamic Balancing are not included in our rewind prices. DC Motors Field and Interpole Rewind Prices Include:
Our prices are for rewinding shunt-wound main-fields only, if compound wound fields or series wound fields are rewound, 15% should be added to our armature rewind prices. Rewind Prices for DC Armature plus Fields and Interpoles: These prices include both scopes of work listed above for rewinding the armature and fields and interpoles. Q: What is included in Vaughen's Recondition Prices? All of the services included in our recondition pricing are listed below. Naturally, you will need to add additional prices for those items that are not included. Recondition prices for AC Three-Phase, AC Single-Phase and DC motors include all labor, material, overhead, and profit for the following scope of work:
Q: What is included in Dismantle-and-Reassemble-Only Prices? For dismantle-and-reassemble-only the following tasks are included in our prices for this service. Again, you will need to add additional prices for those items that are not included. Dismantle and reassemble prices for AC Three-Phase, AC Single-Phase and DC motors include all labor, material, overhead, and profit for the following scope of work:
Q: What is NOT included in Vaughen's National Average Prices? Vaughen's prices for rewinds, reconditions, and dismantle-and-reassemble-only work do not include the following items:
Q: What is included in New Motor Prices? New motor prices are provided to help you make "repair versus replace" decisions. We display a "list" price and an average "user" selling price. The list price is the industry-standard list price for NEMA motors used by many manufacturers over the years. The user price is the average price the shop would charge a customer for a new motor. The new motor prices shown are averages and do not represent all manufacturers' prices, or metric motor prices. However, they should give reasonable estimating figures in most cases. Consult a manufacturer if you require a more accurate price. Q: How do I create a motor repair quote? Simply follow these steps:
Q: What if the RPM of the motor I am repairing does not appear in the drop down box? Select the RPM that is closest to the motor’s actual RPM. Q: What if my motor type differs from possible selections? Select the description that is closest to the motor’s actual specification. Q: What is Price Type? This is Vaughen’s method of classifying different pricing levels. Q: If I key in my own frame size, why don’t prices show up for many repair tasks? Vaughen’s repair tasks are displayed by frame size. If you enter a frame size that is not in Vaughen’s database, a price will not be found. Q: Where do I change the Region, State/Province, and City that display on the screen I use to select the workcodes I will be using? Click the My Vaughens tab. Then select Country and City Defaults, select edit and use the drop down boxes to change your defaults. Then select Update Country and City Information. Q: What if I want to use a workcode that is not listed? First select the Add Additional Vaughen's Workcodes button and see if the workcode you would like to add is listed in the Select Workcode box. To select a workcode from Vaughen's list of workcodes simply click on the workcode and then select the Add to Quote button. If you would like to add more than one workcode hold down the Control key while selecting your workcodes. If the workcode you would like to add is not in the Select Workcode box select the Cancel button and select the Add Your Own Workcode button on the pricing screen. A blank row will be added to the bottom of your quote. Type in your workcode information. Be sure to select Recalc after you have added any additional workcodes. Q: Why are there two workcodes for Reconditioning? The workcode that is titled "Recondition - NEMA frame motors" displays a national average price by frame that we survey for each year. This price is the national average from the survey. The workcode that is titled "Recondition" is based on 33% of the rewind price. Q: How do I get the final selling price to be the labor and material price I have worked up? After you have entered your hours, billing rate, and material price, select Recalc. Then go to the Final Selling Price section and select L&M price. Q: A customer that I entered previously is no longer appearing in the customer info. Why is this? Vaughens.com does not store every customer that you enter. It will save information for one customer. Our WinPDQ software does store all of your customer information. Q: How can I customize my shop's pricing? Click My Vaughens, Pricing and Rates Defaults, and Edit. This screen allows you to modify your shop's multipliers, material percentage, and billing rates. After you have made your changes select Update Subscriber Pricing Information. Q: Is it possible to save copies of quotes I have created? You can save quotes created on Vaughens.com by copying the quote into Microsoft® Word or Excel. To copy the quote: select print preview, select edit/select all, then select copy. Open the program you would like to use to save the quote and paste your quote. You may also e-mail the quote to your desktop to save it. Q: Can I remove the line "http://www.vaughens.com/pricing/printquote.cfm" from the bottom of the quote? You may choose to not have this print on your quote. Select Print Quote, then go to File, Page Setup. In the footer section remove the &u. Please note this change will affect any page you print from the Internet. Q: How can I fax a quote to a customer? If you have WinFax Pro software it is very easy to fax a quote. After you have completed your quote select Print Quote. With the quote displayed on your screen go to File, Print, from the printer name drop down box select WinFax, select OK. When WinFax Pro comes up just enter the information on the screen and select Send. Q: I would like to see the National Averages for Canada, how can I do that? If you would like to see the Local Pricing data for Canada, simply select the Local Pricing tab. From the drop down box select a Canadian City, and then select the Display Local Prices button. If you would like to see the Canadian National Averages on the Motor Pricing tab, select the My Vaughens tab, then select the Country and City Defaults tab. Select the edit button and then update your city information to a Canadian City. After you have made your changes select the Update Country and City Defaults button then the Go Back button. The prices on the motor pricing screens will now be in Canadian dollars. Q: Why did the billing rates that I entered in My Vaughens change? If you change your Country default the billing rates change to the National Average for the selected country. Q: How do I use the New Motor Price Calculator? The new motor price calculator can now alert you any time your repair price goes over a specified percentage of a new motor. To use this option simply click the check box to be alerted when your repair price goes over your % of the new motor user price. Then enter your percentage in the appropriate box. Click on the “Save Percentage and Check Box as Default” button to save the changes as your defaults. Pump Pricing QuestionsQ: Why are the labor hour standards for workcode 4216 (Machine New Wear Rings) different if I use the button View Vaughen's Machine Parts Pricing? The labor hours that automatically appear on the pump pricing screen are typical hours.  The hours that appear when you use the View Vaughen's Machined Parts Pricing are specific to the type of material used. Q: How do I use the New Pump Price Calculator? The new pump price calculator can now alert you any time your repair price goes over a specified percentage of the replacement cost. To use this option simply click the check box to be alerted when your repair price goes over your % of the replacement cost. Then enter your percentage in the appropriate box. Click on the “Save Percentage and Check Box as Default” button to save the changes as your defaults. Login/Logout QuestionsQ: If I leave the site temporarily, why can’t I immediately log back in? Vaughens.com does not automatically log you out when you leave the site. If you forget to logout before leaving, you must wait a maximum of 20 minutes before logging in again if you are not using the same computer. So be sure and logout every time you leave. Q: Can I logout from any screen on the site? Yes. Simply click the Logout tab or scroll to the bottom of the screen and select Logout. Q: How do I have Internet Explorer remember my password? With Internet Explorer open select - Tools, Internet Options, Content, AutoComplete. Then click on the box in front of user names & passwords on forms. Q: I can not login to vaughens.com? Your browser must be able to accept cookies from Vaughens.com. With Internet Explorer open select - Tools, Internet Options, Privacy. Select the appropriate option to accept cookies from Vaughens.com then click on apply. Email Address QuestionsQ: What if my e-mail address changes? Go to My Vaughens, click Subscriber Profile, then click Edit. After typing your new e-mail address, click Update Subscriber Information. EASA QuestionsQ: What is EASA and how do I contact them? EASA stands for Electrical Apparatus Service Association. EASA helps members enhance their performance and achieve greater levels of success through education, information and networking opportunities. EASA can be contacted at: 1331 Baur Blvd., St. Louis, MO 63132-1986, Phone: 314-993-2220, Fax: 314-993-1269, E-mail: easinfo@easa.com, Web Site: www.easa.com. Q: What do the equipment conditions mean? New: New Apparatus Not Warranted by Manufacturer: Remanufactured: Reconditioned: Used, Not Reconditioned or Disassembled - Electrical: Used, Not Reconditioned or Disassembled - Mechanical: As Is: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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